- January 24, 2023
In January 2022, we convened a panel of retailers, all of whom launched their bookstore during the pandemic (if you missed it, you can watch the video at tinyurl.com/techforumretailers). Where are our booksellers and bookstores one year later? What have they learned? What further challenges have they encountered? What opportunities have opened up? How goes their customer acquisition and retention? And what do they think about returns? Join Stacy Batchelor (Fable Book Parlour), Kerri Doyle (Books & Shenanigans), and Meghan Desjardins (River Bookshop) in conversation with Tim Middleton and Lauren Stewart of BookNet and learn what it’s like to evolve as a retailer without a “before time” to reference.